Frequently Asked Questions

Everything you need to know about shopping with Jobst.

What is the standard shipping timeframe for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

How do I initiate a return or exchange?

You can return or exchange any unworn items with tags attached within 30 days of purchase. Simply visit our online portal to print a prepaid return label.

How can I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At Jobst, we are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled materials, and we audit all our manufacturing partners for fair labor practices.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.